If you’re searching for Adecco’s review in Australia, you’re most likely evaluating a recruitment agency for your next hire. This guide breaks down Adecco’s offices across four Australian cities – Melbourne, Sydney, Perth, and Adelaide. It covers what real users say and which agencies to consider, depending on the type of role you’re filling.
Adecco Melbourne Reviews
Adecco Melbourne is the Victorian office of the Adecco Group, one of the world’s largest staffing firms. The office is located at Level 15, 28 Freshwater Place, Southbank VIC 3006. Adecco has been operating in Australia since 1988 — originally as Adia — and has traded under the Adecco name since 1996 following a global merger.
The Melbourne office places candidates across a range of industries, including administration, logistics, manufacturing, customer service, and light industry. It primarily serves employers seeking temporary, contract, and permanent placements in volume.
Adecco Melbourne Services
Adecco Melbourne offers temporary and contract staffing, permanent recruitment, and managed services for high-volume hiring. The office covers roles across admin, customer service, warehousing, and general office work. For specialist roles, particularly in technology, sales, or healthcare, the Melbourne office typically refers these to dedicated practice groups or generalist consultants rather than sector specialists.
Pros of Adecco Melbourne
- Wide range of industries covered. Adecco Melbourne has consultants across multiple sectors, which makes it practical for employers with broad or mixed hiring needs.
- Good for entry-level and flexible work. Candidates looking for casual, part-time, or temp-to-perm roles report a reasonably fast onboarding experience.
- No fees for job seekers. Like most agencies, Adecco charges employers rather than candidates, which lowers the barrier for people looking for work.
- Specific consultants highly praised. Multiple reviews call out individual consultants by name for their attentiveness and genuine helpfulness during the job search process.
Cons of Adecco Melbourne
- Disorganised processes. Candidates frequently report disorganised communication, particularly around shift scheduling and payroll setup.
- Pay issues from week one. A recurring complaint across reviews is payroll errors or delays starting from the first week of placement.
- Poor responsiveness after placement. Once placed, many workers report difficulty reaching their consultant — calls go unanswered, and queries take weeks to resolve.
- Low recommendation rate. Only 20% of reviewers on Glassdoor say they would recommend the Melbourne office to a friend.
- Rude or dismissive staff reported. Multiple reviews across platforms describe encounters with staff who were unhelpful or dismissive when problems arose.
Adecco Melbourne Reviews (Google & Glassdoor)
Adecco Melbourne has a mixed rating across review platforms.
Glassdoor: 2.2 / 5 ⭐ (30 reviews)
Trustpilot (AU): 1.6 / 5 ⭐
Most positive aspects mentioned by reviewers include:
- Friendly and approachable consultants at the point of registration
- Quick turnaround for entry-level or casual placements
- Supportive individual consultants in some teams
Most negative aspects mentioned by reviewers include:
- Pay delays and unclear payslips from the first week
- Calls are not returned, and consultants are unreachable after placement
- Disorganised shift scheduling and last-minute changes
- Rude or unhelpful staff when issues were escalated
Here is what real users have said:
“Staff at Adecco are disorganised and rude. Poor treatment of casuals, issues with pay from first week.” — Glassdoor reviewer, Melbourne
“Attentive staff — particularly Fiona and Kelly — who provide exceptional communication and guidance throughout the job search process.” — Indeed reviewer, Melbourne
“Staff don’t answer calls, and took weeks to resolve pay issues even after contacting Fair Work Australia.” — Glassdoor reviewer, Melbourne
Adecco Melbourne Alternatives
If Adecco Melbourne does not match your hiring needs, below are commonly considered alternatives based on the type of role you are filling.
| Agency | Specialty | Best For |
|---|---|---|
| UltraTalent | SaaS & Tech Sales Recruitment | Companies hiring quota-carrying sales & GTM people in software and technology |
| Hays Healthcare | Healthcare Staffing | Hospitals, aged care, nursing, and allied health placements across Victoria |
| CMR (Cornerstone Medical Recruitment) | Medical & Allied Health | Nurses, doctors, and allied health professionals in Melbourne and regional VIC |
| WorkPac | Blue Collar & Trades | Construction, manufacturing, logistics, and warehousing across Melbourne |
UltraTalent is a specialist sales recruitment firm for software and SaaS companies. Unlike generalist agencies, UltraTalent focuses exclusively on placing quota-carrying sales professionals — Account Executives, SDRs, and Sales Leaders — at tech companies in Melbourne and across Australia. Their average time-to-hire is around 30 days compared to the industry average of 60.
Hays Healthcare is one of Australia’s largest healthcare staffing firms, covering permanent, locum, and temporary roles across nursing and allied health in Melbourne and Victoria.
WorkPac covers Melbourne’s core blue-collar industries — construction, manufacturing, logistics, and warehousing — and has a strong national footprint with reliable Victorian coverage.
Adecco Sydney Reviews
Adecco Sydney is the New South Wales office of the Adecco Group, located at Level 4, 123 Pitt Street, Sydney NSW 2000. The office handles temporary, contract, and permanent placements across a broad range of industries in the Greater Sydney area, including the CBD, Parramatta, and surrounding suburbs.
Adecco Sydney Services
Adecco Sydney provides temporary labour hire, permanent recruitment, and managed workforce solutions. The office is particularly active in industrial and warehouse staffing across Western Sydney, as well as general admin and customer service placements in the CBD. Volume hiring and short-term contract work are its primary strengths.
Pros of Adecco Sydney
- Strong local market knowledge. Sydney consultants have good familiarity with the CBD and Western Sydney employment markets for general roles.
- Large candidate database. Adecco’s national scale means the Sydney office can draw from a large pool for volume or hard-to-fill entry-level roles.
- Good for industrial and warehouse placements. Multiple reviews from employers note reliable candidate supply for logistics and industrial hiring needs.
- Friendly consultants at the team level. Staff satisfaction reviews note that colleagues at the consultant level are generally easy to work with.
Cons of Adecco Sydney
- Very difficult to reach by phone. The most common complaint is that the office phone lines go unanswered, especially outside standard business hours.
- Shifts are cancelled with little notice. Casual workers report receiving cancellation notifications the day before or even the morning of a scheduled shift.
- Unclear payslips. Workers report that pay slips are confusing and that pay queries take a long time to resolve.
- Inconsistent experience between consultants. The quality of service varies significantly depending on which consultant you are assigned to.
Adecco Sydney Reviews (Google & Glassdoor)
Glassdoor: 3.0 / 5 ⭐
Trustpilot (AU): 1.6 / 5 ⭐
Most positive aspects mentioned by reviewers include:
- Helpful and professional consultants at the team level
- Strong placement capacity for industrial and casual roles
- Decent opportunities for candidates entering the workforce
Most negative aspects mentioned by reviewers include:
- Phones are not answered, especially outside business hours
- Last-minute shift changes and cancellations
- Payslip confusion and unresolved pay queries
“I could not get a call answered or did not receive crucial info regarding my shifts.” — Glassdoor reviewer, Sydney
“You always feel on edge knowing your roster is the same — they always change it last minute and if you don’t follow it they give you attitude.” — Indeed reviewer, Sydney
Adecco Sydney Alternatives
| Agency | Specialty | Best For |
|---|---|---|
| UltraTalent | SaaS & Tech Sales Recruitment | SaaS and software companies hiring AEs, SDRs, and Sales Leaders in Sydney |
| MAYDAY Healthcare | Healthcare Staffing | Nursing, allied health, and medical imaging in Sydney hospitals and aged care |
| DSC Personnel | Blue Collar & Trades | Construction, manufacturing, transport, and hospitality in Greater Sydney |
| Construction People | Construction & Property | White and blue collar construction and property roles across Sydney metro |
UltraTalent focuses exclusively on sales roles at technology and SaaS companies. For Sydney-based software businesses that need experienced, quota-carrying salespeople, UltraTalent’s specialist search model reaches passive candidates not available through generalist databases.
MAYDAY Healthcare is a Sydney-based specialist placing nurses, allied health professionals, and healthcare administrators in hospitals and aged care facilities across New South Wales.
DSC Personnel is a 100% Australian-owned firm with 40+ years in Sydney, strong across construction, manufacturing, transport, and hospitality for blue collar and trade hiring.
Adecco Perth Reviews
What is Adecco Perth?
Adecco Perth operates from Level 12, 108 St Georges Terrace, Perth WA 6000. The Perth office serves Western Australia’s broad employment market, which is heavily influenced by the mining, resources, and construction sectors alongside commercial office and hospitality roles in the CBD.
Of all Adecco’s Australian offices, Perth receives the strongest reviews. Consultants in the Perth office are consistently noted for their professionalism and follow-through compared to other branches.
Adecco Perth Services
Adecco Perth provides temporary, contract, and permanent staffing across WA. The office has particular experience in mining support roles, construction, and general commercial placements. It also handles volume casual labour for hospitality and events.
Pros of Adecco Perth
- Most highly rated Adecco office in Australia. Perth consistently receives the strongest reviews of all Australian Adecco branches — consultants are praised for genuinely listening and following through.
- Workers paid on time. Unlike Melbourne and Sydney where pay delays are common, Perth reviewers consistently note that payments are reliable.
- Good coverage of varied industries. The office supports placements across mining, resources, construction, admin, and hospitality.
- Flexible working arrangements. Casual workers note that Adecco Perth accommodates flexible hours well compared to other agencies.
Cons of Adecco Perth
- Shift information sometimes communicated too late. Some workers report receiving shift details only a day ahead, making planning difficult.
- Unequal distribution of desirable shifts. Reviewers note that higher-paying shifts tend to go to a small group of favourites.
- Database building over genuine placement. Some candidates report being enthusiastically onboarded but rarely contacted again once registered.
- Limited specialist depth for niche roles. For specialist mining or technical roles, Perth-specific resources specialists will have deeper networks.
Adecco Perth Reviews (Google & Glassdoor)
Glassdoor (Perth WA): 5.0 / 5 ⭐
Trustpilot (AU): 1.6 / 5 ⭐ (Australia-wide)
“Great agency to deal with — professional consultants that genuinely listen and want to support you with your search for work.” — Glassdoor reviewer, Perth
“Flexible days and flexible hours, workers always paid on time.” — Indeed reviewer, Perth
“They reel you in during registration, then you never hear from them again.” — Indeed reviewer, Perth
Adecco Perth Alternatives
| Agency | Specialty | Best For |
|---|---|---|
| UltraTalent | SaaS & Tech Sales Recruitment | Perth-based and remote-first software companies hiring sales professionals |
| Arch Recruitment | Healthcare Staffing | Disability support workers, nurses, and allied health across WA |
| HPS Recruitment | Mining, Construction & FIFO | Trade and blue collar roles in WA’s resources and construction sector |
| Unite Resourcing | Mining & Resources | Fast-turnaround labour hire for WA mining and construction projects |
UltraTalent places tech sales professionals across Australia, including Perth-based and remote-first SaaS companies. For WA software businesses that need experienced salespeople, UltraTalent’s specialist model reaches candidates with directly relevant software sales experience.
HPS Recruitment is Perth’s most recognised blue collar specialist for mining, construction, and civil roles. They offer free permanent transition after 750 hours for long-term placements.
Adecco Adelaide Reviews
What is Adecco Adelaide?
Adecco Adelaide operates from Suite 2, 165 Grenfell Street, Adelaide SA 5000. The office serves the South Australian employment market, which includes manufacturing, defence, construction, wine production, and general commercial roles.
Adecco Adelaide is the lowest-rated of all Australian Adecco offices, with a 1.8 / 5 on Google Maps from 19 reviews.
Adecco Adelaide Services
Adecco Adelaide provides temporary and permanent staffing across manufacturing, logistics, administration, and customer service. The office supports placement into South Australia’s industrial base including food and beverage, defence-adjacent roles, and general commercial placements in the CBD.
Pros of Adecco Adelaide
- Fast initial placement for some roles. Several reviewers note being placed quickly on first interaction, particularly for manufacturing and industrial roles.
- Friendly intake process. The onboarding experience and initial registration meetings are generally described positively.
- Good pay for short-term contracts. For contract manufacturing and industrial roles, pay rates are reported as fair.
- Access to global network. Adecco’s presence in 62 countries gives larger employers some benefit when sourcing for national or multi-site roles.
Cons of Adecco Adelaide
- Lowest-rated Adecco office in Australia. With a 1.8 / 5 on Google Maps, Adelaide generates more negative feedback than any other Adecco branch in the country.
- Ghost job listings. Multiple reviewers report applying for roles that had closed, yet continued to be advertised. Staff could not provide clarity when queried.
- No communication after placement. Once placed, workers report a near-complete lack of aftercare — queries go unanswered and consultants are difficult to reach.
- Poor management culture reported. Several reviewers raise concerns about bullying and a lack of internal accountability within the SA office.
- Long wait times with no outcome. Some candidates report lengthy periods after registration with no follow-up and no placements offered.
Adecco Adelaide Reviews (Google & Glassdoor)
Google Maps: 1.8 / 5 ⭐ (19 reviews)
Glassdoor (AU-wide): 3.6 / 5 ⭐
“Job postings showed error messages saying roles were closed, yet kept being advertised. When I queried the status, not one person could give me a straight answer.” — Google reviewer, Adelaide
“Staff is friendly and were able to set me up with a job right away on two separate occasions.” — Indeed reviewer, Adelaide
“Horrible bullying, no communication. No accountability at the management level.” — Glassdoor reviewer, Adelaide
Adecco Adelaide Alternatives
| Agency | Specialty | Best For |
|---|---|---|
| UltraTalent | SaaS & Tech Sales Recruitment | Adelaide-based software and SaaS companies hiring quota-carrying salespeople |
| Healthcare Australia | Healthcare Staffing | Nursing and allied health — one of only two exclusive providers to SA Health |
| Workforce Extensions Adelaide CBD | Manufacturing, Construction & Trades | Manufacturing, warehousing, logistics, and wine production across SA |
| TechForce Recruitment | Hospitality & Trades | Hospitality, trades, and construction roles across South Australia |
UltraTalent places tech sales talent at software and SaaS companies across Australia including South Australia. For Adelaide-based tech businesses that need experienced salespeople, UltraTalent’s specialist search model is better suited than a generalist agency.
Healthcare Australia is one of only two exclusive providers of agency nurses to SA Health, making it the go-to option for healthcare staffing in South Australia across hospitals and aged care settings.
Workforce Extensions Adelaide CBD covers South Australia’s major blue collar industries including manufacturing, warehousing, logistics, construction, and wine production — well-matched to Adelaide’s economic base.
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